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Park rules and policies

Please take a few minutes to read over our Park Policies and Rules

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Arrival / check in

We look forward to welcoming you at our park at the below times depending on your booking.

Sites Check-in: 12pm

Cabin Check-in: 2pm

Ball games

All ball games must be confined to the tennis court area, or the reserve adjacent to the bird sanctuary.

Bicycles / scooters / rollerblades

These are allowed during daylight hours only but guests should observe all the road rules including the wearing of helmets and necessary protective gear. CHILDREN MUST BE SUPERVISED AT ALL TIMES. These items are not to be used adjacent to the amenity blocks.

Children

Parents are responsible for their children’s behaviour within the park and amenities provided. Children under 7 years of age must be accompanied by an adult in the amenity blocks.

Cleanliness

The occupier of each site shall ensure that the site is kept clean at all times.

Departure / check out

All rooms/sites to be vacated by 10am on the day of your departure.

Early departures: should you wish to check out before reception opens, please make alternate arrangements the day before.

If you would like to extend your stay a second night’s tariff with apply unless otherwise arranged (depending on availability) – please do so before 10am.

Bookings

All reservations require a bond (deposit) to be paid at the time of the reservation. Without a bond, we are unable to make you a reservation. The minimum bond payable is equal to one night’s tariff.

Any changes to reservations, or cancellations will incur an administration fee*

All cancellations must be made directly with the park in writing.

Upon cancellation, monies paid (minus any cancelation fees) can be credited to a client account for future stays. Any money transferred for future stays at the Parks will only be valid for 12 months from the original reservation date.

No credit or refund will be available for early departures or cancellations once arrived.

Off Peak Periods

Cancellations received more than 14 days before the reservation date, will receive a refund of monies paid minus a cancellation fee.

Cancellations made within 14 days of the reservation surrender the bond (one night’s tariff). Any remaining monies can be refunded or applied to client account.

Cancellations made within 48 hours of the reservation, surrender all monies paid.

Peak and Shoulder Periods

Full payment may be required by a designated date; this will be supplied upon booking (approx. 60 days for peak or 30 days for selected shoulder periods).

Cancellations made before the designated full payment date, will receive a refund of monies paid minus a cancellation fee.

Cancellations made after the designated full payment date surrender all monies paid. If the site booked can be resold, monies paid (minus a cancellation fee) will be refunded.

3rd Party Bookings

Cancellation policies for 3rd party bookings may vary due to the specific website. Please check the specific cancellation policy included in the terms and conditions of the booking website.

Noise and behaviour

Excessive noise by guests and their visitors will not be tolerated at anytime. Absolute quiet after 10:00pm.

Fees

All fees are payable in advance and no refunds will be given.

Fires

Fires are permitted, providing the following guidelines are observed:

  • Must not be lit on any day of a total fire ban, nor when the daily forecast for Murray Bridge exceeds 35°C
  • Must be contained in a suitably constructed brazier at least 30cms above ground.
  • Must be supervised by an adult at all times.
  • Must not be on any roadway, whether grass or bitumen.
  • A hose or bucket of water must be nearby.
  • All ashes, etc., must be disposed of ONLY in the receptacles provided for this purpose by the camp kitchen.
  • All fires to be extinguished by 12 midnight.

Public intoxication

Intoxicated or Drug affected individuals will be asked to leave.

Rubbish

All rubbish must be places in the bins provided.

Smoking

No smoking is permitted inside the caravan park buildings, cabins and enclosed public areas. A cleaning fee may apply for cabins that have been smoked in.

Speed limit

All roads in the park are shared between pedestrian and vehicles. Speed limits are walking pace only.

Pets

Dogs are welcome at Mannum Caravan Park.

All dogs must be approved by management prior to arrival.

Dog owners must take full responsibility for their pet and to ensure they do not disturb other guests when on the property. Dogs are only permitted in certain accommodation which have been designated as dog friendly by management. Dogs are not permitted in communal areas and must be kept on a lead at all times. Owners are responsible for the cleaning up after your pet which also includes toilet duties too! No barking or yapping is allowed and dogs must not be left unattended in the park. All dog owners, whether you have expressly agreed to or not, assume liability regarding your dog being on our premises and indemnify us against all and any damages, all or any claims or other suites that may arise as a result of your dog being anywhere in our caravan park. Any breaches of the above may see eviction from the park and forfeiture of all monies paid. Please check with management for current pet friendly rules.

Sullage point

When sites are occupied, caravaner’s are required to provide a hose to connect from the can to the sullage point.

Trees

There are many trees in the park that drop branches and debris. Staff are continually pruning to reduce the problem. Major contract pruning is also carried out twice yearly to further reduce the risk. We cannot accept any responsibility what so ever for personal injury or damage to personal property from falling branches or debris.

Visitors

Patrons are responsible for their visitors and an extra fee is payable for both day and overnight visitors. Visitors’ cars must be left in the Visitor’s Car Park opposite the park entrance.

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